I happen to be struggling with issues with my last few orders. If this proceeds I'll stop buying from massive basket. Not less than have some shame to deliver by the due date when you have previously acquired the payment
Adjustments in weights are charged to our wallets and after that afterwards in orders are extra into the cart. Now Once i ordered in 2 orders there was adjustment of two rs Every single and 1 was with the merchandise they mis-shipped and after that refunded.
Watch conversation · bigbasket @bigbasket_com 6h Replying to @SUDHEERCHUNDURl @bigbasketblog We regret the inconvenience brought on. Could you you should aid us together with your registered agreement facts, we will likely have this checked.
See dialogue · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We are able to recognize your situation. Kindly settle for our sincere apologies with the inconvenience triggered to you personally. We have arranged a phone from our group.
See dialogue · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We've got escalated this to our concerned staff, our group is engaged on this challenge. We will get back to you personally with the earliest.
It's not sufficient now what they did was eradicated considered one of my merchandise within the listing devoid of informing me ! I known as them quite a few periods to obtain it included and they were declaring its not readily available anymore ultimately they included it i dont know the way they managed or how they had been fooling me just before that! Last but not least today buy was deliver in time and supply dude achieved my deal with without the need of even calling me (dnt knw how he received my tackle which two times back he was unable to get). Now they sent Erroneous product and supply boy was expressing merchandise is exact as ordered i dont understand how these men are jogging this application! So irresponsible and impolite fellas ! Bad encounter!
See dialogue · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Thanks for sharing your specifics. We have been having this checked and can get again to you personally Soon by having an update. Kindly spare us a while.
Check out conversation · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 As talked about, we see there isn't any issue. Please check and retain us updated Should you be experiencing the any challenge now.
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Their typical solutions are We are going to refund without the need of even knowing what shopper is experiencing and 2nd we reorder item for you personally but that will be obtainable in subsequent produce slot which would be a person total working day. And that means you buy anything and anticipate two days for the miscalculation by them.
Their time slots are in no way encourage for us since You should wait around one although working day for shipping and delivery. Then they have Convey which they are saying 2 hour delivery but what you need is just not available for Convey. Numerous times acquired Mistaken orders, and right now they need me to attend one more further working day for an order they misplaced.
View discussion · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We are able to understand your situation. Kindly take our honest apologies to the inconvenience caused to you personally. We now have arranged a simply call from our workforce.
View conversation · bigbasket @bigbasket_com 8h Replying to @TanuuKunal Thanks for sharing your aspects. We are finding this checked and can get again to you personally Soon with an update. Kindly spare us some time.
It will get tiring in some cases to check anything. If they arrive by the due date, they won't have card device, should they do the two, they'll convey expired products and solutions and so forth. So Evidently there is absolutely no regularity and sincerity in meeting client demands. Their customer care is essentially non existent without having centralised Manage and accountability. So ultimately, large amount of attention seekers spoiling the initiative which might have revolutionised grocery procuring.
See dialogue · bigbasket @bigbasket_com 8h Replying check this blog to @TanuuKunal We regret the inconvenience induced. Could you make sure you assistance us using your buy variety? We'll do our greatest to assist you.